Refund policy

Returns

You have the right to return your order within 14 days of receiving it.

Return shipping costs are at your own expense.


Exchanges

Would you like to exchange your cap for a different one?
Please contact us at info@head-up.shop

The cost of returning the product is at your own expense.
We will ship the replacement product to you free of charge.


Conditions

  • The product must be unworn
  • The product must be in its original condition

Refunds

Once we have received and inspected your return, we will refund the purchase amount within 5 business days.