Terms of service
OVERVIEW
Welcome to Head Up! The terms “we,” “us,” and “our” refer to Head Up. Head Up operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a personalized shopping experience (the “Services”). Head Up is powered by Shopify, which enables us to deliver the Services to you.
The following terms and conditions, including all policies referenced herein (the “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.
Please read these Terms of Service carefully, as they contain important information about your legal rights, including disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree, you may not access or use the Services.
ARTICLE 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you confirm that you are of legal age in your jurisdiction and that you have given consent for any minor dependents to use the Services on devices you own or control.
To use the Services, we may require certain information such as your email address and billing, payment, and shipping details. You represent that all information you provide is accurate, current, and complete, and that you have the right to provide it.
You are solely responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You may not transfer, sell, or assign your account.
ARTICLE 2 – OUR PRODUCTS
We strive to display products as accurately as possible. However, colors and appearance may vary depending on your device and settings.
We do not guarantee that products will meet your expectations or match their online representation.
All product descriptions are subject to change without notice. We reserve the right to discontinue products or limit quantities at any time.
ARTICLE 3 – ORDERS
By placing an order, you make an offer to purchase. Head Up reserves the right to accept or reject any order at its discretion.
Orders are only accepted after confirmation and successful payment processing. Please review your order carefully before submitting.
We may not be able to cancel orders after acceptance. If an order is changed or canceled, we will attempt to notify you using your provided contact details.
Returns and exchanges are governed by our refund policy [LINK].
You confirm that purchases are for personal use and not for resale or export.
ARTICLE 4 – PRICES AND BILLING
Prices, discounts, and promotions may change without notice. The applicable price is the one displayed at checkout and confirmed in your order email.
Prices exclude taxes, shipping, and other fees unless stated otherwise.
Prices may differ from those in physical stores or third-party platforms. Promotional terms may override these Terms where applicable.
You agree to provide accurate billing and payment details and to update them as needed.
ARTICLE 5 – SHIPPING AND DELIVERY
We are not responsible for shipping delays. Delivery times are estimates only.
Risk and ownership transfer to you once the products are handed to the carrier.
ARTICLE 6 – INTELLECTUAL PROPERTY
All content within the Services, including trademarks, text, images, and design, is owned by Head Up or its licensors and protected by intellectual property laws.
You may only use the Services for personal, non-commercial purposes. Unauthorized use is prohibited.
Head Up trademarks may not be used without permission. Shopify trademarks belong to Shopify.
ARTICLE 7 – OPTIONAL TOOLS
We may provide access to third-party tools without monitoring or control.
These tools are provided “as is” without warranties. Use is at your own risk.
ARTICLE 8 – THIRD-PARTY LINKS
Our Services may include links to third-party websites. We are not responsible for their content or practices.
Use of third-party sites is at your own risk.
ARTICLE 9 – RELATIONSHIP WITH SHOPIFY
Head Up uses Shopify to provide the Services. However, all transactions are solely between you and Head Up.
You agree that Shopify is not liable for any issues related to purchases and you release Shopify from related claims.
ARTICLE 10 – PRIVACY POLICY
All personal data is handled according to our Privacy Policy [LINK] and Shopify’s policy.
By using the Services, you acknowledge these policies.
ARTICLE 11 – FEEDBACK
By submitting feedback, you grant us a worldwide, royalty-free license to use it for any purpose.
You confirm that your feedback does not violate any rights or laws.
ARTICLE 12 – ERRORS AND OMISSIONS
We reserve the right to correct errors and update information at any time without notice, including canceling orders if necessary.
ARTICLE 13 – PROHIBITED USE
You may not use the Services for unlawful purposes, to harm others, violate laws, or interfere with the Services.
We may terminate accounts that violate these Terms.
ARTICLE 14 – TERMINATION
We may terminate access to the Services at any time. Outstanding obligations remain.
Certain provisions survive termination.
ARTICLE 15 – DISCLAIMER OF WARRANTIES
Services and products are provided “as is” without warranties of any kind.
We do not guarantee uninterrupted or error-free use.
ARTICLE 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Head Up and its partners are not liable for any damages arising from use of the Services.
ARTICLE 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Head Up, Shopify, and related parties from any claims resulting from your use of the Services or violation of these Terms.
ARTICLE 18 – SEVERABILITY
If any provision is invalid, the remaining provisions remain enforceable.
ARTICLE 19 – WAIVER; ENTIRE AGREEMENT
Failure to enforce any provision does not constitute a waiver.
These Terms constitute the entire agreement between you and Head Up.
ARTICLE 20 – ASSIGNMENT
You may not transfer your rights under these Terms without permission. We may transfer ours freely.
ARTICLE 21 – GOVERNING LAW
These Terms are governed by the laws of the jurisdiction where Head Up is headquartered.
ARTICLE 22 – HEADINGS
Headings are for convenience only and do not affect interpretation.
ARTICLE 23 – CHANGES TO TERMS
We may update these Terms at any time. Continued use of the Services means you accept the changes.
ARTICLE 24 – CONTACT INFORMATION
For questions about these Terms, contact us at:
Head Up Clothing
Email: info@head-up.shop
Address: Gruit 40, 6681 HJ Bemmel, Netherlands
Phone: +31 6 39606183
Chamber of Commerce: 99087316
VAT Number: NL005371218B31